Terms of Service
Updated: September 2024
Welcome to astro-keys.com. By accessing or using our website, you agree to comply with the following terms and conditions.
All product prices and availability are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Prices on our site are displayed in USD and exclude shipping and taxes unless otherwise noted.
2. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or in violation of these Terms.
3. All payments are processed securely. By completing a purchase, you confirm that the payment information provided is accurate and that you are authorized to use the payment method.
4. We reserve the right to update these Terms at any time. Changes will take effect immediately upon posting on this page. It is your responsibility to review these terms regularly.
Pre-Order Policy
All pre-orders are final and non-refundable, except in the case of significant defects or hardware malfunctions. If such an issue arises, you can simply create a support ticket by contacting us at contact@astro-keys.com and determine eligibility for a return or refund. Customers are responsible for ensuring the product's compatibility with their setup, so we strongly encourage reviewing all product information before purchase.
2. You have up to 3 days after the initial fulfillment stage is announced to request any changes to your order. Please note, adjustments may result in price changes.
Pre-Order Delivery Policy
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Once your order is handed off to the third-party shipping carrier, all risks, including damage or loss, are transferred to you, the customer.
You have up to 5 days after the initial delivery stage is announced to request any changes to your delivery details. Please note, adjustments may result in price changes. If the product is already in transit, changes may not be possible.
